Your account and the app
Can't sign in?
Get a sign-in link by email, and what to check.
Steps
- On Sign in, enter your email and choose Email me a sign-in link instead.
- Open the link on the same device within an hour.
- If the email does not arrive, check spam and make sure the address is the one your employer added.
- Once you are in, open My account and set a new password under Password.
New to ClockinBee? Use the personal invite link your employer sent you. It sets up your account and lets you choose a password.
Where to find it
Sign in
Who has it: Everyone.
If something goes wrong
- It says my account is not active.
- Your employer marked you as left or made you inactive. Ask your manager to reactivate you.
- The link says it has expired.
- Links work once and for an hour. Ask for a new one.
- My email address changed.
- Ask your manager to use Change email on the Team list. You get a new invite at the new address.
Related articles
Still stuck?
Tell us what you were trying to do and a person will reply.
Contact support