Schedules
Take an open shift, or say you can't work one
Pick up extra shifts, and hand back a shift you cannot work so a colleague can take it.
Take an open shift
- Open My schedule and choose Open shifts. Home also lists Open shifts you can take.
- Check the day, times and location.
- Choose Take shift, then Yes, take this shift.
If your company approves cover first, the shift shows Waiting for a manager until they approve it. Otherwise it is yours straight away. Changed your mind while it is waiting? Choose I can't after all.
Say you can't work a shift
- Open My schedule and find the shift under My shifts.
- Choose Can't work this.
- Add a Reason if you want. Your colleagues and manager see it.
- Choose Offer to colleagues.
The shift is offered to people who work at that location and are free. It stays yours until someone takes it, so turn up if nobody does. To stop offering it, choose Keep this shift (Keep it after all once a colleague's take is waiting for approval).
Good to know. Can't work this is for swapping a shift. For holidays and sick days, request time off instead so it is recorded properly.
Where to find it
My scheduleOpen shifts
Who has it: Everyone.
Open my open shifts Opens the app. You may be asked to sign in first.
If something goes wrong
- No open shifts right now.
- You only see open shifts at locations you work at, on days when you have no clashing shift or time off. You get a notification when one comes up.
- Someone else took it first.
- ClockinBee tells you and the shift leaves your list. Nothing else to do.
- Nobody has taken the shift I offered.
- It is still yours. Speak to your manager, who can reassign it in Team schedule.
Related articles
Still stuck?
Tell us what you were trying to do and a person will reply.
Contact support